Available for Senior Product Roles

I design intelligent systems that help people make better decisions.

I design intelligent systems that help people make better decisions.

From large-scale B2B platforms to enterprise data tools, I translate complexity into clarity, usability, and measurable outcomes.

From large-scale B2B platforms to enterprise data tools, I translate complexity into clarity, usability, and measurable outcomes.

7+

Years Exp

B2B

Specialization

AI

Systems Focus

How I Operate

Translating complexity into clarity.

Translating complexity into clarity.

I operate at the intersection of product logic, system architecture, and user clarity. My goal isn't just "clean UI", it's operational efficiency.

Strategic Design Framework

System Architecture

Translating messy workflows into structured object models and scalable systems.

Decision Velocity

Designing interfaces that optimise for speed and accuracy in high-stakes environments.

Data Density

Reducing cognitive overload in complex, data-heavy dashboard environments.

Token-Based Systems

Aligning design systems directly with engineering tokens for seamless implementation.

Selected Case Studies

Strategic Work

A selection of complex systems translated into clear interfaces.

Enterprise SaaS

Empowering Airlines to Optimize Ad Campaigns and Boost Passenger Engagement

Context

IFE managers managed campaigns via spreadsheets. Data was fragmented, optimisation reactive.

The Bottleneck

Legacy infrastructure + multi-stakeholder workflows caused massive delays.

Strategic Decisions

Introduced a structured campaign hierarchy.

Unified reporting logic instead of flexible but inconsistent configurations.

Created a 'Draft -> Review -> Publish' linear state machine.

Measurable Impact

Reduced campaign setup friction by 40%.

Shifted teams from reactive reporting to real-time optimisation.

Enabled non-technical staff to own campaign ops.

Data Visualization

Empowering airline teams to uncover passenger sentiment trends and drive smarter decisions with clarity and speed

Context

Hundreds of weekly surveys. Insights buried in slide decks.

The Bottleneck

Executives making decisions without clear signal from noisy data.

Strategic Decisions

Prioritised structured comparison models over raw data density.

Designed 'Insight Cards' for quick executive scanning.

Built a drill-down interaction model for analysts.

Measurable Impact

Reduced insight discovery time to under 5 minutes.

Improved executive clarity and actionability.

Standardised survey analysis across stakeholders.

AI / Automation

Agentic Claims AI

Context

AI-powered insurance claims workflows bridging user (clerks) input and automation.

The Bottleneck

Insurance clerks don’t understand how AI makes decisions, leading to mistrust.

Strategic Decisions

Prioritized decision-relevant signals

Summarized automated findings in a clear format to reduce the need for clerks to manually interpret large amounts of information

Clear action options such as Approve, Request Information, or Reject help clerks move claims forward without ambiguity.

Measurable Impact

Faster claim comprehension

Clearer identification of missing evidence

Reduced cognitive load during review

AI / Automation

Reporting Agent

Context

AI-driven Reporting Agent, enabling reusable prompt configuration and report generation

The Bottleneck

How much structured intelligence can we expose in the UI without overloading engineering scope?

Strategic Decisions

Predefined prompts for common reporting needs.

Reduced the friction between discovering a prompt and generating a report.

Users can review generated reports immediately before exporting or re-running prompts.

Measurable Impact

Reduced repeated prompt writing

Enabled reusable reporting workflows

Lowered the barrier for non-technical users to generate insights

Simulation Tool

Circonomit Modeling Interface

Context

Complex visual modeling tool where everything is a data block.

The Bottleneck

Scaling visual complexity while preserving user comprehension.

Strategic Decisions

Separated 'Builder Mode' from 'Simulation Mode'.

Designed progressive disclosure for node dependencies.

Structured side-panel KPI feedback for immediate decision clarity.

Measurable Impact

Reduced cognitive overload for power users.

Improved logical traceability of complex models.

Increased usability in high-density environments.

Mobile APp

Empowering Financial Literacy in Nigeria through Digital Innovation

Context

Empowering users to manage their finances and foster long-term financial well-being

The Bottleneck

Many individuals manage digital transactions daily but lack the knowledge to optimize their financial well-being.

Strategic Decisions

Categorized spending in real time

Visualized savings goals tied to income

Surfaced contextual financial advice within the interface

Measurable Impact

Simplified financial management with intuitive tools that integrate education into everyday financial activities.

Guided users toward better financial literacy and long-term financial health.

Promoted comprehensive financial understanding

Enterprise SaaS

All Projects

Data Viz

AI / Automation

Mobile

Simulation

System Architecture

Design Systems at Scale

The Fragmentation Problem

Three disparate product teams. Inconsistent components. Duplicate frontend logic. A fragmented user experience across the airline analytics suite.

The Tokenized Solution

Figma Variables

Source of Truth

JSON Tokens

Automated Sync

React Components

Storybook

Cross-Product UI

Unified Experience

Outcomes

100% Component Parity

Zero-Drift Handoff

30% Faster Shipping

DS

ENG

PM

Unified Language

Across 3 Disciplines

Process

How I De-risk Product Decisions

How I De-risk Product Decisions

I don't just "do design." I facilitate a structured process that moves from ambiguity to shipped software with minimal waste.

I don't just "do design." I facilitate a structured process that moves from ambiguity to shipped software with minimal waste.

01

Clarify the Decision

What critical choice does the user need to make? I start by defining the core decision loop, not the feature list.

02

Structure the System

I map data objects, relationships, and states before drawing a single screen. Logic first, pixels second.

03

Validate with Signal

I test prototypes with real data and complex scenarios to ensure the system holds up under pressure.

04

Align & Ship

I hand off tokenised specs and work side-by-side with engineers to ensure the build matches the intent.

Testimonials

Testimonials

Kind words from amazing people

Kind words from amazing people
  • "Charles consistently stood out for his dedication, sharp analytical skills, and creative problem-solving. His commitment to collaboration fostered an inclusive work environment, and he consistently delivered high-quality results under tight deadlines. His positive attitude and reliability made even stressful projects enjoyable. Charles is a true asset and a pleasure to work with."

    Talita Meier, Advanced UI/UX Designer

  • "Charles is a dedicated, curious, and ambitious designer. During our four months working together, he showed adaptability, hard work, and skill. His proactive attitude and effective use of feedback stood out. Charles cares deeply about his work and stays focused on his goals. I am confident he will go far."

    Teresa Mira, Senior Product Designer

  • “Charles significantly improved both the desktop and mobile versions of my website, creating a unique and personalized design that reflects my personality and business content. He exceeded my expectations by incorporating my wishes with expert UX principles and accessibility considerations. The result is a stunning website that has received numerous compliments.”

    Simone Martin - Psychological counselor & life coach for self-determination

  • "Collaboration with Charles uplifted data analysis to a different level. His systematic approach made data understandable for different audiences. Moreover, by incorporating different buttons and visualization for filtering, the dashboards became one of the coolest product in our platform."

    Hanna Kim, Data Analyst

  • "Charles consistently stood out for his dedication, sharp analytical skills, and creative problem-solving. His commitment to collaboration fostered an inclusive work environment, and he consistently delivered high-quality results under tight deadlines. His positive attitude and reliability made even stressful projects enjoyable. Charles is a true asset and a pleasure to work with."

    Talita Meier, Advanced UI/UX Designer

  • "Charles is a dedicated, curious, and ambitious designer. During our four months working together, he showed adaptability, hard work, and skill. His proactive attitude and effective use of feedback stood out. Charles cares deeply about his work and stays focused on his goals. I am confident he will go far."

    Teresa Mira, Senior Product Designer

  • “Charles significantly improved both the desktop and mobile versions of my website, creating a unique and personalized design that reflects my personality and business content. He exceeded my expectations by incorporating my wishes with expert UX principles and accessibility considerations. The result is a stunning website that has received numerous compliments.”

    Simone Martin - Psychological counselor & life coach for self-determination

  • "Collaboration with Charles uplifted data analysis to a different level. His systematic approach made data understandable for different audiences. Moreover, by incorporating different buttons and visualization for filtering, the dashboards became one of the coolest product in our platform."

    Hanna Kim, Data Analyst

Let's simplify complexity.

Available for Senior Product Design roles in Enterprise & AI.

2026 Charles Jaja

2026 Charles Jaja

Say hello